Performance Manager

Global Blue

Full-time Madrid, Community of Madrid Advertising, Marketing, Promotions, Public Relations, and Sales Managers

Posted:

March 01, 2026

Location:

Madrid, Community of Madrid, Spain

Job Description

Main duties and responsibilities
Proactive development and management of business relationships at store level to deliver and achieve mutual reach of opportunities.
Accurate account management delivering the performance objectives:First / ongoing training.Maximize TFS business (IR and RR management) +other KPI’s like Mobile Customer Care, Payment target,Tokenization and ins-store services (Fast Refund).Maximize DCC business (Hit Rate management).
Business Statistics analysis, presentation, discussion and action.
Action plans and store visits in line with company segmentation model.
Achieve sales targets taking corrective action when result materially deviates from expected.
Improve merchant’s knowledge and expertise with our services by providing trainings to merchant’s staff.
Guarantee the optimal execution of in-store promotional plans and activities, according to the defined plan.
Offer intensive support includ...
                

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Job Overview

Job Type: Full-time

Location: Madrid, Spain

Posted: March 01, 2026

Deadline: April 10, 2026