Performance Specialist, Claims

The OpportunityAMA Insurance is looking for a high‑impact Claims Performance Specialist who thrives in complexity, brings clarity to ambiguity, and isn’t afraid to challenge the status quo.This role is for someone who can juggle multiple initiatives, think analytically, and lead meaningful change across claims operations. Someone who asks questions, enjoys simplifying what’s overcomplicated, and gets satisfaction from building better ways of working. You’ll play a central role in shaping the future of claims at AMA by strengthening the application of policy and guidelines, and prioritizing the use of data, digital tools, and AI beyond the status quo to improve both the claims experience and operational outcomes.You’ll work closely with Claims Leadership, frontline teams, IT, Product Owners, Business Transformation, and Business Analytics to turn insight into action.This is a role centered on driving change through transformation with a clear focus on execution and adoption ensuring imp...