Peripatetic Customer Relations Manager

About us:

Gold Care Homes is a well-established independent care home group for the elderly employing around 2500 employees across 45 care homes. We are looking for a Peripatetic Customer Relations Manager to build a trusting and positive relationship with key stakeholders, ambassadors in the community, prospective residents, and their families.

You will be the first point of contact for our enquirers, and will effectively and empathetically support them in the journey of finding a care home for themselves or their loved ones, being on hand to answer their questions throughout and eventually welcoming them into our home when they move in.

You will be an experienced sales professional, ideally with a background in complex or consultative sales within a targeted environment. While strong sales ability is essential, your natural empathy and relationship-building skills will be what truly sets you apart.

In this role, you will support the sales and occupancy...