Personal Banking Associate Trainee - Cantonese and/or Mandarin (Scarborough)

Personal Banking Associate Trainee

Work Location: Markham, Ontario, Canada • Hours: 37.5 • Line of Business: Personal & Commercial Banking • Pay Details: $45,700 - $61,000 CAD

TD Canada Trust is the frontline of TD Bank. We build long‑lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to TD customers. This role involves guiding customers to the appropriate staff member for resolving their financial queries and banking needs.

Typical Day

• Engage customers in day‑to‑day advice needs, service transactions, digital education, and problem resolution related to banking solutions
• Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
• Build customer confidence on emerging digital banking trends by educating them on m...