Personal Shopping & Client Relations Manager (f/m/d)

To support our Personal Shopping team we are searching for a Personal Shopping & Client Relations Manager (f/m/d) to be based in Singapore.
What You Will Do
Act as the point of contact for Mytheresa’s top clients Develop one-to-one client relationships through regular communications, and refer to individual’s order/ returns histories to enhance understanding of client base Service new and existing clients – Ideally providing a book with former clients Ensure that sales leads are identified and prioritized Create and implement new selling ideas to ensure sales targets are met Increase spend of individuals and develop customer loyalty through understanding customer's style needs: identify sale opportunities for requested items, suggest additional pieces to their taste from weekly uploads and curate weekly emails to customers with recommendations based on their shopping behavior and preferences Implement an entertainment program and create an extraordinary experience for top custome...