PetsHotel Manager at PetSmart

Lead and inspire as the PetsHotel Manager at PetSmart, ensuring safety for pets and exceptional service for pet parents during all operations. This role involves strategic leadership and effective daily management of the hotel.
As a PetsHotel Manager, you will drive company vision and foster a welcoming environment for pets and their parents while leading your team. With responsibilities ranging from staffing and associate development to operating pet care and keeping standards high, you will play a key role in enhancing customer experiences. Your actions will directly impact both business results and the organization’s culture.
Key Responsibilities:
• Oversee hiring and training of associates
• Manage daily pet care and hotel operations
• Facilitate team scheduling and labor management
• Address and resolve associate complaints
• Ensure compliance with health and safety standards
Requirements:
• Minimum 3 years in retail leadership
• Proven ability in cus...