PH - Trainer

Unify CX
is looking for an extraordinary
Trainer
to join our motivated and ambitious team.

Role:
Trainer

Work Location/Setup:
Philippines | On-Site

Shift Schedule:
5-day work week | Shifting Schedule | Graveyard

Benefits:
Day 1 HMO | Day 1 Life Insurance

What Will You Do?
As the
Trainer, you
are responsible for the education, learning progress, and certification of contact center agents and operations support staff. The trainer should be knowledgeable to deliver on-site and remote training modules using available resources.

• The trainer is also responsible for high throughput yields of each training class making sure to deliver a highly engaged learning environment.
• The role also requires being a subject matter expert of the operations account it supports. The trainer is expected to attend train-the-trainer sessions, understand the clients' products and services, and its features and benef...