Pharmacy Call Center Representative

Full Time - Direct Placement Title: Health Professional 1-Pharmacy Call Center Representative Compensation: Hourly $12.70 , there is a shift difference on Saturdays of $15.00 and Sundays $25.00 plus benefits. Location: San Juan, PR (On-site) Company Description: Our client is a leading behavioral health organization headquartered in San Juan, Puerto Rico. With over two decades of experience, our client specializes in managing mental health services for populations covered by Medicaid, Medicare, and commercial health plans. The organization serves more than 1.3 million lives across the island through a robust network of providers and over 2,000 healthcare professionals Position Summary: The Pharmacy Call Center Representative plays a key role in supporting pharmacy operations by managing inbound calls and processing prior authorization requests. This position ensures accurate and timely adjudication of pharmacy claims while providing guidance to pharmacies and providers regardin...