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Pharmasource and Ostomysource Customer Service Technician

Hickey’s Pharmacy
Full time Citywest, County Dublin Information and Record Clerks
Posted:
March 02, 2026
Location:
Citywest, County Dublin, Ireland

Job Description

The Role

As a Pharmasource and Ostomysource Customer Service Technician, you will be the primary point of contact for customers, ensuring they receive exceptional service and support. Your responsibilities will include customer support and issue resolution. This is a one-year fixed-term contract role.

Key Responsibilities & Outcomes

  • Assist Sales and Customer Services Manager and Team Lead in driving a Customer Service Team that provide a best-in-class customer service and achieve monthly sales targets
  • Contribute to the running of the PSOS Customer Service Team, ensuring strong time management and organisational skills are employed
  • Provide support to the PSOS Team Lead as required to resolve customer queries
  • Ensure customer orders are managed appropriately and in a timely manner within SLA
  • Maintain department product Master Data requirements
  • Establish a working relationship with all relevant vendors, rais...

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    Job Overview

    Job Type: Full time
    Location: Citywest, Ireland
    Posted: March 02, 2026
    Deadline: April 11, 2026