Job Description
About the Role
A leading diagnostics and laboratory services provider is requiring a healthcare professional who can undertake soft skills training to Phlebotomists and the team members. The candidate will be responsible for implementing training that strengthens the interpersonal, communication, and patient‑care capabilities of phlebotomists and related frontline staff. This role ensures that all patient interactions are handled with empathy, professionalism, and adherence to the organisations service standards.
The ideal candidate can be a healthcare professional (such as a qualified nurse) or a phlebotomist with strong training and facilitation skills and a passion for patient‑centred care, staff development, and continuous improvement.
Key Responsibilities
Training Delivery Facilitate engaging soft‑skills training sessions for phlebotomists, including: Patient communication and rapport‑...
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