Phone customer service representative (remote)

CIAL Dun & Bradstreet is the leading commercial data and counterparty decisioning solutions provider across 43 countries in Latin America and the Caribbean.
As the exclusive Latin American partner of the Dun & Bradstreet Worldwide Network, we serve 20,000+ customers with insights on 600 M+ companies globally, combining the power of a world-class data network with deep local expertise built over decades in the region.

Our solutions help organizations make smarter faster decisions around credit risk, supply chain risk, compliance risk, to build stronger business relationships.

What you will do:

Involvement in every stage of the customer lifecycle from the moment the contract is secured, through successful onboarding/implementation, and onwards.
Actively engage and support customers to ensure they are leveraging the purchased solutions effectively and finding value in our services.
Continuous monitoring of customer health to better inform account man...