PHRN or USRN Team Lead | BPO Experience

Location: Bridgetowne, Quezon City

Work Setup: Onsite

Shift: Night Shift

Salary Range:

• PHRN: PHP 75,000 – 87,000
• USRN: PHP 100,000 – 127,000

Role Overview

The PHRN/USRN Team Lead is responsible for overseeing daily operations of the clinical review team, ensuring quality, compliance, and productivity standards are consistently met. This role requires strong clinical expertise in utilization management and/or clinical appeals denial, along with proven leadership experience in a healthcare BPO or hospital setting.

Key Responsibilities

• Lead and supervise a team of clinical reviewers (PHRN/USRN).
• Ensure adherence to utilization management and clinical appeals denial guidelines.
• Monitor team performance, producti...