Pietermaritzburg - Retail Store Manager

We are seeking an experienced and driven Retail Store Manager to lead a dynamic apparel store. This role is responsible for overseeing daily store operations, driving sales performance, delivering exceptional customer experiences, and leading a high-performing team.

Key Responsibilities:

• Drive store sales to achieve and exceed targets
• Analyse sales reports and implement strategies to improve performance
  
• Monitor KPIs including conversion rates, basket size, and foot traffic
• Execute promotional campaigns and in-store merchandising strategies
• Recruit, train, and develop store staff
• Manage staff performance, including setting targets and conducting reviews
• Create staff schedules and ensure optimal staffing levels
• Foster a positive, motivated, and customer-focused team culture
• Ensure exceptional customer service standards are consistently delivered