Platform Architect - AI-Powered, Scalable Customer Service

TymeX

Full-time Cebu City, Central Visayas IT & Technology

Posted:

March 03, 2026

Location:

Cebu City, Central Visayas, Philippines

Job Description

                    A leading digital banking platform is excited to find a Solution Architect - Customer Service Experience to enhance the technology foundation for their customer support. This role involves close collaboration with cross-functional teams to leverage modern platforms and AI for improved efficiency and satisfaction. If you thrive on solving complex problems at the intersection of customer experience and engineering, we want to hear from you. Note: Expat candidates will need to relocate to Ho Chi Minh City.
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Job Overview

Job Type: Full-time

Location: Cebu City, Philippines

Posted: March 03, 2026

Deadline: April 12, 2026