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Platform Engineer (L1 / L2 / Senior PE)

Concentrix
Full-time New Cairo 1, Cairo Governorate Computer Occupations
Posted:
June 05, 2026
Location:
New Cairo 1, Cairo Governorate, Egypt

Job Description

Description


Due to our incredible growth, we’re looking for Platform Engineers level 1/ Platform Engineers level 2 / Senior Platform Engineer with the experiences provided in the job description

Key Responsibilities: 

 

  • Respond to customer support requests and inquiries via phone, email, and/or ticketing systems.
  • Provide remote troubleshooting and hands-on support for VMware products such as vSphere, vCenter, ESXi, and more.
  • Collect and analyse relevant logs to identify the cause of the issues and provide root cause analysis when possible.
  • Investigate, analyse, and resolve complex technical issues.
  • Maintain detailed documentation and linking all technical learnings to existing solutions.
  • Cooperat...

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Job Overview

Job Type: Full-time
Location: New Cairo 1, Egypt
Posted: June 05, 2026
Deadline: July 15, 2026