Player Support Analyst

We are looking for a Player Support Analyst to help take our product designers bring our sports betting products to the next level and build an amazing betting experience for our customers. You will have very strong analytical skills and with effective communication, you will have the ability to translate what is needed to both the design and development parts of the team within an agile, fast paced environment.

The aim is to deliver beautiful and meaningful user experience for digital product and deliverables within the business account.

What You'll Do:

• Customer Service (Chats &emails)
• Comply with all established internal protocols
• Validate and issue courtesies/retentions
• Review and/or report sports betting/casino activity
• Report accounts with suspicious activity
• Report interactions for reassignment to other areas/teams

What You'll Bring:

• Bachelor's Degree in any ...