PMS Complaint Handling Specialist

Job Title

Job Description

PMS Complaint Handling Specialist

Job Profile Summary:

The PMS Complaint Handling Specialist is responsible for managing and executing CAPA activities related to complaint handling and post market surveillance activities within a regulated environment. This role ensures timely and effective resolution of quality issues by leading root cause investigations, developing robust corrective and preventive actions, and driving continuous improvements. This role will require strong analytical skills, a deep understanding of medical device regulations, and the ability to lead cross-functional teams through complex investigations. This role requires a proactive approach to identifying root causes, implementing sustainable solutions, and driving continuous improvement across the organization.

Job Responsibilities: