PMS Technician for Pasig

The Technical Support Representative for Preventive Maintenance Services (PMS)

is responsible for ensuring the smooth operation of all PMS-related activities by

monitoring client schedules, assisting with technical inquiries, and handling customer

interactions. This role involves coordinating with both clients and internal teams,

managing documentation, and negotiating service renewals to retain and grow client

relationships. The role also includes monitoring field technicians and ensuring quality

service delivery.

Key Responsibilities:

Client Communication and Support:

 Client Advisories: Send regular advisories and reminders to clients

regarding upcoming PMS schedules, service reminders, and follow-ups on

service completion.

 Customer Assistance: Serve as the main point of contact for client concerns

related to Preventive Maintenance Services. Assist clients with inquiries,

provide ...