Policy Service Senior Officer (Life Insurance)

Mô tả công việc: MÔ TẢ CÔNG VIỆC

Key Accountabilities

- Together with related department (Actuary, Legal Compliance, IT, NBU, Claim…) to build up successful new products, especially ILP product.

- Review and give comments on Term Conditions on POS and Customer’s view.

- Review Op spec. and give comments on POS and Customer’s view.

- Work with IT/Vendors to build up suitable function / system to new products (Prepare User requirement, UAT, prepare user guide and implementation …etc).

- In charge of reviewing and work with related department to enhancing systems to serve customer better.

- Together with POS/PC/CS/Call Center/Customer Care and related department to make proposal to revise / update POS guideline / procedure to bring pleasure to customer and Financial Advisor’s experiences.

- Back up / support POS daily tasks when needed.

- Perform other tasks as assigned from time to time

- Performance measure...