Policy servicing administrator– core business

Position Details

Job Title: Policy Servicing Administrator – Core Business

Department: FSP – Core Business

Reports To: Business Administrations Manager

Location: Durban

Employment Type: Full-time

Job Purpose

The Policy Servicing Administrator will provide comprehensive administrative support to potential and existing Icebolethu FSP clients. The role requires exceptional organisational skills, client care experience, and experience with Easipol and CRM systems. The ideal candidate will have strong attention to detail and the ability to handle multiple tasks efficiently.

Key Responsibilities Maintain a healthy relationship with existing customers and build trust with potential customers Support requests associated with all Icebolethu FSP services and products Provide support to clients and customer facing staff by means of communication Assist in resolving all policy-related queries Assist with the coordination and amendments on polic...