Policy Validation Lead

Purpose:

This key objective of the role is to initiate all activities as directed by the Manager in ensuring policy contract implementation and members within the agreed KPI .

Key Responsibilities:

Working directly with clients(new & retention) on membership list & validating with Yakeen to achieve 100% upload within 48 hours & minimizing fallout below 1% (excluding duplicate insurance) after client confirmation.   

Fallouts : Working directly with clients to manage fallouts & arrange compliance information for successful CHI upload.

Contracts : Building & implementing policy contracts when requested.

Duplicate Insurance : Communicate with clients on the status of duplicate insurance & implement client decision with upload to CHI within 15 days.

Policy validation : Arranging required compliance documents & information to confirm policy validation.

Global care : Imp...