Polish Speaking Customer Service for Online Bank - Work Remote In Greece

Mercier Consultancy MD is excited to offer an opportunity for Polish Speaking Customer Service Representatives for an Online Bank, with the flexibility to work remotely from Greece. This role is perfect for individuals who thrive in a digital environment and are committed to providing excellent service to banking customers. As a representative, you will assist clients with their inquiries regarding online banking services in Polish.

Key Responsibilities

• Manage customer inquiries related to online banking services, account management, and financial products via phone, email, and live chat in Polish.
• Provide accurate information on account balances, transaction details, and service features.
• Assist customers with troubleshooting and resolving issues related to their online banking experience.
• Respond to complaints and provide solutions in a timely manner, ensuring a high level of customer satisfaction.
• Document all customer i...