Polish-Speaking Customer Service for Online Retail Dept. Work from Home, Greece

Mercier Consultancy is excited to offer a fantastic opportunity for a Polish-Speaking Customer Service Representative to join our Client's Online Retail Department, with the convenience of working remotely from Greece. In this dynamic position, you will be the first point of contact for our Polish-speaking customers, assisting them with their inquiries and providing outstanding support in their online shopping experience.

Your fluency in Polish will be essential as you help clients navigate product information, manage orders, and resolve any issues they may encounter. By delivering top-notch customer service, you will help foster customer loyalty and satisfaction in our online retail environment.

Responsibilities

• Provide exceptional customer service in Polish through phone, email, and chat related to online retail inquiries
• Assist customers with product details, order status, and returns
• Resolve customer complaints promptly and professiona...