Portuguese Speaking Customer Service for Investment Platform in Greece

Mercier Consultancy MD is excited to offer an opportunity for Portuguese Speaking Customer Service Representatives for an Investment Platform based in Greece. This role is ideal for individuals with a passion for finance and investments, who also thrive in a customer-focused environment. As a member of our customer service team, you will assist clients in navigating their investment inquiries while providing exceptional service in Portuguese.

Key Responsibilities

• Manage customer inquiries related to investment products, services, and account management via phone, email, and chat in Portuguese.
• Provide detailed information on investment options, performance reports, and platform functionality.
• Assist clients with account setup, transaction processing, and any associated queries.
• Resolve customer complaints and issues promptly, ensuring a high level of client satisfaction.
• Document all client interactions accurately in the CR...