Post-Launch Technical Support Engineer: Resolve, Automate, Scale

Rootplatform

Full-time cape town, western cape Technical Support & Administration

Posted:

June 16, 2026

Location:

cape town, western cape, South-Africa

Job Description

Rootplatform in Cape Town seeks a Technical Support Engineer to ensure client stability and satisfaction. This role involves investigating production issues, translating change requests into effective solutions, and maintaining documentation for future reference. 
The ideal candidate has a Bachelor's in a technical field and over 3 years in support or development roles, with strong skills in JavaScript, Node.js, and API integrations. 
This position offers opportunities for growth and contribution to improving support standards. 
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Job Overview

Job Type: Full-time

Location: cape town, South-Africa

Posted: June 16, 2026

Deadline: July 26, 2026