Post-Sale Care Specialist for VIP, Refunds & Fraud

Holafly is seeking a Customer Care Specialist to oversee the post-sale experience. This role requires effective management of customer feedback, refunds, and disputes using platforms like Intercom and Shopify. The ideal candidate will have 1-2 years of relevant experience and exceptional skills in both Spanish and English.

The position is contractor-based, offering flexible working hours to meet operational needs in the global connectivity industry.