Post-Sales Customer Service （WFH）

Overview

Who We Are: Think Academy US ( a 100% owned subsidiary of TAL Education Group (NYSE: TAL), is a recently established education technology (Ed-Tech) company providing K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full-cycle service to foster local children’s ability to think critically, strengthen their logic skills, and help them fulfill their goals through innovative teaching techniques. We are a math-focused after-school program offering two core tracks: the Competition Track for advanced problem solvers and the School Common Core Track for strengthening fundamental math skills. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform.

Role Overview

We’re looking for a dedicated and customer-centric Remote Student Advisor to support our US-based students and parents during t...