Post-Sales Success & Onboarding Specialist

A tech-driven hospitality platform is seeking a Post-Sales Operations Specialist to bridge the gap between sales and successful onboarding of customers. The role involves managing customer communications, ensuring readiness for onboarding, and implementing retention strategies for potential cancellations or downgrades. The ideal candidate will have strong project management skills, proficiency in Salesforce, and a customer-focused approach to problem-solving, while facilitating a seamless transition into the platform. This position offers remote work flexibility.
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