Power Generation Field Service Technician - Level II

We are looking for a talented **Power Generation Field Service Technician** to join our team specializing in **Services, Maintenance and Diagnostics** for our **Service Operations Department** in **Accra, Ghana.**

**In this role, you will make an impact in the following ways** :

+ Deliver efficient, high-quality on-site repairs by accurately diagnosing and resolving less complex generator and component issues.
+ Enhance customer satisfaction by engaging professionally, responding promptly, and anticipating customer needs at every interaction.
+ Ensure effective problem-solving by using specialized tools and following documented procedures to identify faults and complete repairs correctly the first time.
+ Support operational reliability by performing preventative maintenance in line with scheduled standards, reducing downtime and equipment failure.
+ Maintain service continuity by proactively escalating complex or unresolved issues to senior technic...