Practice Manager / Operations Lead

businessDEPOT Sydney is a growing, tech-forward practice looking for an experienced Practice Manager to lead our operations, keep our compliance on track, and deliver a consistent, high-quality client experience.

operations

• Own and manage the weekly rhythm of our office and production schedule across compliance work, maintaining clear workflow visibility across all jobs.
• Oversee the lodgement program and compliance calendar [BAS/IAS, tax returns, ASIC annual reviews, key ATO/ASIC deadlines], ensuring jobs are planned, progressed and lodged on time.
• Implement and refine systems, templates, checklists, and procedures to improve efficiency and quality.
• Support leadership with operational reporting: workflow, capacity, turnaround times, and productivity.

onboarding, client experience + team

• Lead the end-to-end onboarding process so new clients h...