Pre-Sales Customer Service Representative

JetSon Manpower Agency – On-site, Taguig. 1-3 Yrs Exp, High/Senior High School, Full-time

Job Description

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance, HMO

Benefits

• Performance Bonus
• Life Insurance, HMO
• Government mandated benefits

Qualifications

• Must be at least high school graduate
• Willing to work on shifting schedule
• Must be willing to work onsite
• Must have at least 1 yr sales/upselling experience

Responsibilities

• Answering and Routing Calls: Agents manage incoming calls by greeting customers and directing them to the appropriate departments using advanced call routing systems.
• Problem Solving: They diagnose issues, answer product or service questions, and provide solutions in real time.
• Customer Engagement: Beyond mere call handling, agents build rapport ...