Pre-Sales Service Architect

Overview

Help AG is looking for a talented and experienced Pre-Sales Service Architect who will play a key role in discovering opportunities and in positioning Help AG’s security services to customers and prospects and creating technical content for proposals and RFP responses. The Pre-Sales Service Architect will have a critical role in ensuring customers understand the value of Help AG services. During and post implementation, the role will be tasked with ensuring customer success (from service adoption & value), ensuring alignment with the implementation team and detecting cross-selling and up-selling opportunities. The role is crucial to Help AG’s success in the market and is strongly sales focused to ensure increased business.

Responsibilities

• Assisting Business Development Managers in customer meetings, focusing on positioning Help AG services, understanding customers environment and manage expectations.

• Ensure empowerm...