Pre-Sales & Technical Support Engineer (Cybersecurity Solutions)

Global SNI Private Limited is a renowned cybersecurity solutions and services provider since more than a decade with having a clientele across Pakistan.

About the Role

We are hiring a client-facing Pre-Sales & Technical Support Engineer to support our cybersecurity solutions portfolio including Sophos, Fortinet, Kaspersky, Bitdefender, Symantec and other leading vendors.

The role involves technical pre-sales support, solution positioning, post-sales coordination, and acting as a bridge between clients and principal vendors.

Key Responsibilities

• Attend client meetings with sales team to provide technical support
• Understand customer requirements and propose suitable cybersecurity solutions
• Support cross-selling and upselling initiatives
• Assist in solution design, BoQ preparation, and technical documentation
• Coordinate with vendors for deal registration, configurations, and escalations ...