Pre-Service Financial Counselor

Purpose:
Do you have experience with medical insurance? Are you looking to help educate patients on their financial obligations? UPMC is hiring a full-time Pre-Service Financial Counselor to assist the Patient Advocacy department. The position would work Monday-Friday from 8:00am-4:30pm and is eligible to work from home.

The Pre-Service Financial Counselor is responsible for creating accurate estimates utilizing the EPIC estimator, contacting patients to financially counsel them on their estimates, offering the appropriate pre-pay discounting, and collecting patient responsibilities for pre-scheduled hospital-based services.

If you are enthusiastic about assisting patients and are up for the challenge, apply today!

Responsibilities:

+ Create timely and accurate price estimates by utilizing the EPIC estimator tool.
+ Utilize insurance websites or hotlines to confirm eligibility and benefits, reviewing appropriate fee schedules to determine co...