Preauthorisation Case Manager

Preauthorisation Case Manager
Working Model: Remote
Salary: £24,800 – £26,715 + benefits
Working Schedule: 37.5 hours per week, Monday to Friday

Are you passionate about delivering exceptional customer service and making a real difference during critical moments? We’re looking for a Preauthorisation Case Manager to join our dynamic and supportive team, working with international clients across the globe.

This is a fantastic opportunity to build your career within international private medical insurance, all from a fully remote working environment.
About the Role
As a Preauthorisation Case Manager, you’ll play a vital frontline role supporting our global members by managing requests for medical treatment preauthorisation and benefit reservations.

Working closely with our Medical and Claims teams, you’ll handle a variety of queries from members, healthcare providers, and partners via phone, email, digital channels, and our online portal.