Premium Guest Support & Reservations Specialist

We are seeking enthusiastic and service-oriented individuals to join our Premium Hospitality Project as a Premium Guest Support Executive. In this role, you will be the first point of contact for guests, handling inquiries, reservations, and service requests while delivering a professional and seamless hospitality experience. This opportunity is suitable for Fresh Graduates as well as candidates from Front Office, Reception, Guest Services, or Customer Service backgrounds who are looking to grow their career in a professional hospitality environment.

Role Description

This is a full-time on-site role for a Telephone Operator based in WP, Kuala Lumpur. You will manage inbound calls, chats and emails, assist clients with inquiries, and provide top-notch customer support services. The role also involves maintaining professional communication standards to ensure smooth operations and customer satisfaction.

Key Responsibilities

• Handle inb...