Premium Technical Account Manager-Remote Proactive Support

110 Cisco Systems de Mexico, S.A. de C.V. is seeking a Technical Account Manager to provide premium support for named accounts and ensure exceptional customer experiences. This role involves responsibility for optimizing customer networks, engaging proactively with clients, and managing multiple projects concurrently.

The ideal candidate will have 5-7 years of technical support experience in a technology environment, a Bachelor's degree in Computer Science, and strong knowledge of network protocols.