Prescription Refill Nurse/LPN - Med-Peds/Family Medicine

Description

JOB SUMMARY

The Prescription Refill Nurse provides prescription related medication support to patients, including medication refill requests, automatic refills, and prior authorization requests as ordered or directed by provider and/or department protocol. This individual provides coordination of services through face-to-face or phone communication. The Prescription Refill Nurse is required to make decisions consistent with Marshfield Clinic Health System’s (MCHS) mission, policies, department protocol, and initiatives, with strict observance of patient confidentiality.

JOB QUALIFICATIONS

EDUCATION

Minimum Required: Licensed Practical Nurse (LPN) diploma.

Preferred/Optional: Associate degree in nursing.

EXPERIENCE

Minimum Required: Customer service experience. Demonstrated proficiency with verbal, non-verbal, and written communication skills. Must have a wide...