Prescription Support Specialist: Empathy & Solutions

Helpware Inc.
Full-time jalisco, jalisco Other-General
Posted:
June 02, 2026
Location:
jalisco, jalisco, Mexico

Job Description

Helpware Inc. is seeking a Customer Service Representative in Mexico to guide patients through the prescription process from start to finish.You will support clients via phone, text, and email, ensuring clarity and providing empathetic assistance.The ideal candidate has 1+ year of customer support experience, is tech-savvy, and remains calm under pressure.The role offers a monthly salary of $18,000 MXN, law benefits, food vouchers, and major medical insurance after a few months.
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Job Overview

Job Type: Full-time
Location: jalisco, Mexico
Posted: June 02, 2026
Deadline: July 12, 2026