President and COO

The President & Chief Operating Officer (COO) is the highest-ranking executive responsible for driving operational excellence, sustainable growth, and strategic execution across all branches of the Pawnshop nationwide. Leads with a servant leadership mindset, embodying the company’s core values while ensuring financial strength, operational discipline, and nationwide expansion.

Duties and Responsibilities

1. Strategic Leadership

   • Develop and execute long-term strategies that strengthen the company’s position as the country’s top gadget pawnshop
   • Align operational objectives with the company’s Core Purpose, Passion, and Core Values
   • Lead nationwide expansion initiatives including new branch openings and service diversification
   • Drive digital transformation and operational innovation to improve efficiency and customer accessibility

2. Operations Oversight

   • Oversee all branch opera...