Principal AI Conversation Designer

Everyone loves travelling, but planning is not without its challenges ✈️. That's why we've spent 20 years building tools that turn travel-planning chaos into a breeze. Today, around 100 million travellers count on us every month to skip the whole “47 browser tabs open” phase and find flights, cars, and hotels quickly and easily .

Joining Skyscanner means becoming part of a global brand that's striving to become the planet's go-to travel hack accessible for all .

Our vision? To be the world's number one travel ally. (Ambitious? Yes, but, hey, that's what got us here).

Now, we’re on the lookout for a Principal AI Conversation Designer to help us bring that vision to even more travellers.

This role sits within the Content Design team in Customer Experience (CX) — the folks who make sure every Skyscanner interaction feels effortless, on-brand and delightful.

You’ll define and implement b...