Principal Consultant / Principal Architect - Microsoft Alliance

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

Principal Consultant / Principal Architect - Microsoft Alliance 

Position Purpose

Drive and grow the strategic alliance between the organization and Microsoft by combining alliance leadership with strong operational execution. Ensure maximization of Microsoft partner programs, incentives, and co-sell opportunities while maintaining governance, financial accuracy, and stakeholder alignment.

Key Responsibilities

Microsoft Alliance & Partner Management

Own and execute Microsoft alliance strategy aligned with business objectives

Manage CPOR (Claiming Partner of Record) processes including OSA, OSU, and revenue tracking

Lead MCI (Micr...