Principal Engineer, Critical Support

QAD
Full-time mexico city, mexico IT / Computing / Software
Posted:
May 24, 2026
Location:
mexico city, mexico, Mexico

Job Description

Organization Overview Company Description

QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.

This position requires candidates to be based in Mexico; you can work remotely from your Home office.

Job Description

The Critical Support Team (CST) is a specialized group within the organization dedicated to addressing the most complex, high-impact, and recurring customer issues. Acting as a problem-solving hub, the CST is responsible for thoroughly investigating escalated cases and recurring incidents to deliver sustainable, long-term solutions.

The Principal Engineer, Critical Support Team (CST) serves as a senior technical authority and problem-...

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Job Overview

Job Type: Full-time
Location: mexico city, Mexico
Posted: May 24, 2026
Deadline: July 03, 2026