Principal Engineer in Operations Resilience

Elevate operational resilience as a Principal Engineer specializing in observability and incident response. Lead improvements in service management within a collaborative workplace environment.

This pivotal position focuses on managing technical responses during incidents, ensuring rapid service restoration. You will spearhead the development of operational tooling and monitoring systems designed to enhance overall service quality across the organization. Your leadership is crucial for fostering a proactive, resilient operational model that drives continuous improvement.

Key Responsibilities:
• Provide operational leadership during critical incidents
• Enhance monitoring systems and dashboards for team visibility
• Support the evolution of operational processes and standards
• Drive initiatives for ongoing service improvements

Requirements:
• Bachelor’s degree in Information Technology or related field
• 10-12 y...