Principal Product Designer - Agentic AI

Job Description

Zendesk builds software crafted to improve the customer experience. We lead the industry with breathtakingly simple software, but we’re constantly innovating and can’t wait to outdo ourselves in the future! Design is an integral part of everyday life at Zendesk. We believe in a collaborative working style, working hand in hand with Product Managers, Engineers, Content Designers, and Researchers. We work with a bias towards rapid prototyping, experimentation, and an obsession with our customers and their needs.

As a Principal Product Designer for our Agentic AI team, you will drive product innovation and excellence for , one of our AI focused experiences and help evolve our agent interfaces to become AI-first. In this role, you will shape the direction of complex, high-impact design initiatives and influence product development at the organizational level. You'll partner closely with cross-functio...