Principal Program Manager, Business Operations

About the team

The Zillow Preferred team is at the heart of Zillow’s partner-led growth, designing how high-performing real estate teams deliver more connected experiences for our shared customers. Business Operations plays a pivotal role in advancing Zillow’s mission to build the future of integrated transactions by developing scalable programs, tools, and operational strategies that empower teams to operate efficiently and effectively. Our focus is on driving partner success, optimizing return on investment, and ensuring program policies and compliance scale with the business, while fostering cross-functional relationships to solve complex challenges and deliver high-impact solutions.

About the role

As Principal Program Manager, you will lead high-impact, cross-functional initiatives that protect revenue, ensure compliance, and enable the Preferred program to scale sustainably from strategy through execution. You will operate at the intersect...