Principal, Strategic Market Intelligence

Job Description
Who we're looking for:
We are seeking a dedicated and astute Business Strategy Principal to join our growing team, reporting to the Director of Market Intelligence. You will be part of an impactful team chartered with providing executive leadership with continuous, relevant market information to actively advise strategic business decisions and provide detailed insights that can be actioned upon.
The Principal will be instrumental in driving decision-making processes through regular deliverables produced from accurately analyzing the global market opportunity for Zendesk. This role requires a strong analytical mind and the ability to work across various business units (e.g. Office of Strategy, Corp Dev, Sales, Finance, Operations, Marketing, Product).
What you'll be doing
Market Model: Build, maintain and own our market models, including
- Top Down market model using data sources such as Gartner, I.D.C, Forrester reports, D&B and competitive install inf...