Principal Technical Product Manager, Prime Video Commerce Personalization and Member Experience

Description
Hundreds of millions of customers open Prime Video every week. They trust us to help them find something great to watch. Increasingly, they expect us to help them discover title offers, channel and bundle subscriptions that match their interests.

Today, we break that trust in small but compounding ways. A customer declines an offer and sees it again minutes later. A new subscriber gets upsells before finding a show they love. A loyal viewer showing signs of leaving receives a generic message that ignores everything they have ever watched.

We are hiring a Principal PMT to own Commerce Personalization for Prime Video. You will build the intelligence that makes every commerce interaction feel like it comes from a service that actually knows you.

This is a build-and-scale role. You will define what right offer, right moment, right customer means at Prime Video scale. You will ship systems that remember what customers have told us, respect their jou...