Principal Techno-Functional Consultant – Microsoft Dynamics 365

About the Role:

We are seeking a dynamic and experienced Principal Techno-Functional Consultant specializing in Microsoft Dynamics 365 Customer Engagement. This role bridges the gap between business needs and technical solutions, involving both hands-on system configuration and client-facing functional consulting. The ideal candidate will have strong business acumen, excellent communication skills, and the technical know-how to deliver tailored CRM solutions.

Key Responsibilities:

• Serve as a Principal techno-functional expert on Microsoft Dynamics 365 CRM projects, providing consultation, implementation, customization, integration, and support services.
• Lead solution architecture and development of end-to-end CRM systems using C#, .NET, JavaScript, SQL Server, and Power Platform technologies including Power Apps, Power Automate, Power Pages, Copilot and Power BI.
• Design and configure business workflows, process automation, and data ...