Principal Technology Consultant - IRM & SecOps

What you get to do in this role:

The Expert Services Principal Technical Consultant is responsible for configuring the ServiceNow Platform based on leading practices to provide a solution that achieves customer outcomes. The Principal Technical Consultant is the functional and technical expert in customer engagements.

• Apply ServiceNow knowledge specific to IRM & SecOps domain expertise in customer engagements to provide best-practice technical and functional guidance to the relevant workflows.
• Participate and sometimes lead workshops with customers to assess current processes and establish future-state processes.
• Design and deliver ServiceNow Technology solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.
• Draft user stories and train customers to create their own user stories, acceptance criteria, testing strateg...